Terms & Conditions

1 GENERAL PROVISIONS

These terms and conditions govern the rights and obligations of the seller, which is Stylish s.r.o., Nográdyho 716/27, 96001 Zvolen, IČO: 53202236, DIČ: 2121311940. The company Stylish s.r.o. is registered in the Commercial Register of the District Court of Banská Bystrica, Section Sro, File no. 39463 / S (hereinafter referred to as the seller) and the buyer, which are valid for purchases in the online store www.stylish.sk.

2 RIGHTS AND OBLIGATIONS OF THE SELLER

The seller is obliged to process a binding order and send the ordered goods to the address specified in this order as soon as possible. The seller reserves the right to refuse to process a binding order if the delivery address is clearly questionable or. customer behavior untrustworthy. He will send information about this refusal to the buyer's e-mail address. All buyer's orders placed through the seller's online store are considered binding. The order is a draft purchase agreement. The purchase contract is created only at the moment of binding acceptance of the order by the seller in the form of telephone or e-mail confirmation of the order after verification of availability and delivery date of the goods required by the buyer. Automatic notification of receipt of the order in the electronic system of the seller is not considered binding acceptance of the order.

The seller undertakes to use the personal data provided by the buyer only for purposes related to the services of the online store www.stylish.sk and not to provide them to any third party, unless it is directly related to the processing of orders.

If the buyer repeatedly fails to fulfill its obligation to collect and pay for the ordered goods in accordance with point 2, the seller has the right to suspend the processing of further orders of this buyer, or to refuse.

The seller may cancel the binding order or part thereof if the ordered goods are no longer produced, delivered or are unavailable for a long time.

3 RIGHTS AND OBLIGATIONS OF THE BUYER

The buyer is every customer, FO or PO, who makes a binding order on www.stylish.sk.

Based on the buyer's order, a purchase contract is concluded. Each order must contain: in the case of a natural person the name of the buyer, the exact postal address, in the case of a legal entity its name, contact person and invoicing address, ID number, VAT number, VAT ID number. Furthermore, the purchase contract must contain the telephone number, the order code of the goods (if the goods have been assigned to it), the number of pieces, the date of issue of the order and the method of payment. The seller handles orders in the order in which they arrive.

The buyer is obliged to take over the purchased or ordered goods, pay the seller the agreed purchase price within the agreed due date, including the cost of delivery of goods, do not damage the good business name of the seller. The buyer is obliged to confirm the receipt of the goods with his signature or the signature of a person authorized by him. The buyer has the right to delivery in quantity, quality, date and place agreed by the parties.

The buyer has the right to delete his personal data from the database of customers www.stylish.sk, if he has not made any order, based on an email request.

4 CANCELLATION FEES

The buyer has the right to cancel the order free of charge, and only on the day of sending the binding acceptance of the order by the seller, if the goods have not yet been invoiced by the seller. The order can only be canceled in writing (by email or post). The seller will notify the buyer in writing (by email or post) of the order cancellation confirmation.

5 RETURN OF GOODS - WITHDRAWAL FROM THE CONTRACT

Seller - is entitled to withdraw from the purchase contract in case of stock, unavailability of goods, or if the manufacturer, importer or supplier of goods agreed in the purchase contract interrupted production or made major changes that prevented the fulfillment of the seller's obligations under the purchase contract or for reasons of force majeure or if, even with all reasonable efforts to do so, he is unable to deliver the goods to the customer within the period specified in these terms and conditions or at the price specified in the online store. The seller is obliged to immediately inform the buyer of this fact and return the deposit already paid for the goods agreed in the purchase contract within 15 days of notification of withdrawal by cashless transfer to the buyer's bank account designated by the buyer.

The buyer - the consumer is entitled to withdraw from the purchase contract within 14 working days of receipt of the goods without giving a reason in accordance with Art. § 12 par. 1 of Act no. 108/2000 Coll. on consumer protection in doorstep selling and mail order sales, as amended (hereinafter referred to as the "Consumer Protection Act on mail order sales"). The buyer - the consumer has the right to unpack and test the goods within this period in a similar way as usual when buying in a classic "stone" store. However, testing does not mean starting to use the goods and then returning them to the seller.

a.)Withdrawal from the contract must be made by the buyer in writing. Withdrawal from the purchase contract according to the previous point of these general terms and conditions must include the identification of the buyer, number and date of the order, exact specification of the goods, the way the seller is to return the already received performance, especially account number and / or postal address. Simultaneously with the withdrawal from the purchase contract, he is obliged to deliver the goods to the seller together with the accessories, including documentation, instructions, warranty card, proof of payment, etc. and in the original packaging in the form of an insured consignment.
b.)In the event that the buyer withdraws from the contract and delivers to the seller goods that are not used, are in the original sealed original packaging and are not damaged or incomplete, the seller will return to the buyer the purchase price already paid for the goods specified in the binding acceptance of the order; is a part within 15 days from the delivery of the withdrawal from the purchase contract and the delivery of the goods to the seller by cashless transfer to the buyer's account designated by the buyer.
In the event that the buyer withdraws from the contract and delivers to the seller goods that are damaged or incomplete (eg missing labels, etc.), the seller will return to the buyer the purchase price already paid for the goods specified in the binding acceptance of the order or its part reduced by the repair value. restoration of the goods in the original condition within 15 days from the delivery of the withdrawal from the purchase contract and the delivery of the goods to the seller by cashless transfer to the buyer's account designated by the buyer.
c.) In the event of a valid withdrawal from the contract, the seller will return to the buyer the purchase price for the goods without the price for the costs incurred by the buyer in connection with the order of the goods. This means postage by courier or logistics company. The costs of transport and delivery of goods are not subject to unjustified withdrawal from the contract within 14 days.
d.) The buyer may not withdraw from the contract in the case of goods made according to the special requirements of the consumer, or goods intended specifically for one consumer, or goods that due to their properties can not be returned.

6 TERMS OF DELIVERY

The seller is obliged to fulfill the buyer's order and deliver the goods to him within the period specified in the binding acceptance of the order. The buyer is obliged to take over the goods at the place specified in the acceptance of the buyer's order by the seller. In the event of a delay in delivery by the seller, the seller is entitled to unilaterally extend the deadline for delivery of goods, even repeatedly, about which the seller will send a written confirmation to the buyer (by email or post).

The seller is entitled to invite the buyer to take over the goods before the expiry of the period agreed in the purchase contract.

Dimensions and other data about the goods contained in the catalogs, brochures and other documents of the seller placed on the website www.carltorsberg-official.sk are non-binding data.

In the event that the seller delivers the goods to the place specified in the order by the buyer, the buyer is obliged to take over the goods in person or ensure the takeover of the goods by a person authorized. If it will be necessary to repeat the delivery of goods due to the absence of the buyer at the place specified in the purchase contract, or incorrect delivery address specified in the order, all costs incurred will be borne by the buyer.

The buyer is obliged to check the goods as well as their packaging immediately after delivery. In the event that the buyer finds that the goods or packaging of the goods are mechanically damaged, he is obliged to notify the carrier of this fact and check the condition of the goods in his presence. In case of damage to the goods, the buyer is obliged to make a record of the extent and nature of damage to the goods, the accuracy of which will be confirmed by the carrier. On the basis of such a record delivered to the seller, the seller may subsequently provide the removal of the defect of the goods, a discount on the goods or deliver new goods to the buyer.

COLLECTION AND DELIVERY OF GOODS

The goods are delivered to the buyer through GLS.

The goods are safely packed during transport. When taking over the goods, the buyer is obliged to check the physical integrity and completeness of the shipment and confirm these on the consignment note. The customer is obliged to file a claim for mechanically damaged goods immediately upon receipt of the goods. It is also necessary to immediately complain about the incompleteness of the goods. Subsequent complaints of this type will not be taken into account. When receiving the package from the carrier, it is recommended to check immediately that the outer packaging of the package is not damaged. If the package or its contents have been damaged, it is necessary to write minutes with the carrier in order to compensate for the damaged goods. Any subsequent claims for quantity and physical damage to the goods will not be accepted.

Due to the more expensive postage, delivery abroad will be carried out only on the basis of an individual agreement and only through the logistics and transport company GLS. For orders outside the SK except CZ, we require payment in advance.

NOT RECEIVING SHIPMENT FROM GLS COURIER

By placing an order on the online store www.stylish.sk, you agree with the business conditions stated on our website, which will make you a BINDING order with us.

You agree to the following:

1. A fee will be charged for non-acceptance of the ordered shipment from the GLS courier, which covers the costs associated with the transport paid by the seller in connection with the pick-up and subsequent delivery service, ie € 5.20. If the buyer does not pay this fee within 14 days of notification of payment to the seller's account, he will be recovered from him according to the Commercial and Civil Code, which he caused to the seller.
2. Reminder - 10 € (sms or email)
3. Reminder - 12 € (post office)
4. Issuance of an application to the court for a payment order - € 26.56
5. Issuance of an application for execution proceedings - € 26.56
All reminders are considered delivered on the second day after dispatch. The maturity of reminders is usually 14 days from dispatch, (the exact date, amount and order number will always be stated in the reminder). Fees associated with court and execution proceedings € 9.96 - submission of a proposal for execution proceedings (executor fee) + other executor fees.

7 PAYMENT METHODS

8 WARRANTY AND COMPLAINTS

PROCEDURE FOR RECEIVING DAMAGED GOODS

If you have received mechanically damaged goods or packaging of goods, notify the carrier and, in his presence, make a record of the damage to the goods. If you discovered the damage only after the departure of the carrier, notify us of the damage to the goods within 48 hours of receiving the shipment by e-mail to info@stylish.sk. LATE COMPLAINTS FOR MECHANICAL DAMAGE TO THE PRODUCT MAY NOT BE RECOGNIZED. IN THE LOWEST POSSIBLE DEADLINE, WE WILL PROVIDE YOU AT THE COST OF OUR REMOVAL OF THE DEFECT OF THE GOODS RESP. WE WILL EXCHANGE FOR A NEW.

PROCEDURE FOR RECEIVING INCOMPLETE OR INCORRECT GOODS

In case you received an incomplete shipment or incorrect goods, inform us within 48 hours of receiving the shipment by e-mail to info@stylish.sk. Subsequent claims for incompleteness of the shipment or after receiving the wrong goods may not be accepted. In the shortest possible time, we will exchange the goods for the correct ones at our expense or deliver the missing pieces.

GOODS COMPLAINT PROCEDURE

Send us a description of the claimed defect of the goods together with a copy of the invoice to info@stylish.sk. Send the claimed goods by mail to our address Stylish.s.r.o., Nográdyho 27, 96001 Zvolen, or we will suggest an alternative solution. (Please do not send the goods on delivery.). After receiving the claimed goods, we will contact you immediately by e-mail or telephone and agree with you on a quick solution to the problem: handing over the repaired goods, exchanging goods, returning the purchase price, paying a reasonable discount on the goods, by rejecting a claim for goods.

In the event of an exchange of goods for a new one, you will receive a document stating the replaced goods and any further complaints will be made on the basis of the original delivery note and this complaint document. We reserve the right to replace defective goods with other similar goods with comparable parameters. In the case of exchange of goods for new goods, the warranty period begins to run again from the receipt of the new goods.

Complaints will be settled as soon as possible, but no later than 30 days from receipt of the claimed goods, unless the seller and buyer have agreed on another date.

In case of unauthorized return of goods, these goods will be returned to the customer at his expense.

9 FINAL PROVISIONS AND OTHER PROVISIONS

The buyer declares that before completing the order he has read these general terms and conditions and the complaint procedure and that he agrees with them. Notwithstanding any other provision of the Contract, the Seller shall not be liable to the Buyer for lost profits, lost opportunities or any other indirect or consequential losses due to negligence, breach of contract or otherwise. The rights of the buyer in relation to the seller arising from the Consumer Protection Act no. 634/1992 Coll. as amended, remain unaffected by these conditions. Legal relations and conditions are unregulated, as well as any disputes arising from non-compliance with these conditions are governed by the relevant provisions of the Commercial or Civil Code. The seller and the buyer have agreed to fully recognize the electronic form of communication, in particular via electronic mail and the Internet, as valid and binding on both parties.

10 SUPERVISORY AND SUPERVISORY AUTHORITY

SOI Inspectorate for the Banská Bystrica Region: Dolná 46, 974 00 Banská Bystrica 1 - Department of Technical Product Inspection and Consumer Protection